Asia Pacific University Library catalogue


Customer service : skills and concepts for business / Robert W. Lucas.

By: Lucas, Robert WMaterial type: TextTextPublication details: Chicago : Irwin, c1996Description: xviii, 235 p. : ill. ; 28 cmISBN: 0256187428 (pbk.); 9780256187427 (pbk.)Subject(s): Customer servicesDDC classification: 658.812 LOC classification: HF5415.5 | .L83 1996
    Average rating: 0.0 (0 votes)
Item type Current library Collection Call number Copy number Status Date due Barcode
General Circulation General Circulation APU Library
Open Shelf 		Book HF5415.5 .L83 1996 c.1 (Browse shelf (Opens below)) 1 Available (No use restrictions) 00010537

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.