TY - BOOK AU - Menascé,Daniel A. AU - Almeida,Virgilio A.F. TI - Capacity planning for Web services: metrics, models, and methods SN - 0130659037 AV - QA76.9.C63 M46 2002 U1 - 004.2 21 PY - 2002/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Computer capacity KW - Planning KW - World Wide Web N1 - Includes bibliographical references and index ER -