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Process management : a guide for the design of business processes / Jörg Becker, Martin Kugler, Michael Rosemann, editors. by Becker, Jörg, 1959- | Kugeler, Martin, 1971- | Rosemann, Michael, 1967-. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Berlin, New York : Springer, c2003Online access: Table of contents only | Publisher description Availability: Items available for loan: APU LibraryCall number: HD31 .P76 2003 c.1 (2).
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Six Sigma quality improvement with Minitab / George Robin Henderson. by Henderson, G. Robin. Edition: 2nd ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Hoboken, NJ : John Wiley & Sons, 2011Availability: Items available for loan: APU LibraryCall number: TS156.8 .H45 2011 c.1 (2).
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