Asia Pacific University Library catalogue


Berry, Michael J. A.

Mastering data mining : the art and science of customer relationship management / Michael J. A. Berry, Gordon Linoff. - New York : Wiley Computer Pub., c2000. - xviii, 494 p. : ill. ; 24 cm.

Rev. ed. of: Data mining techniques : for marketing, sales, and customer support / Michael J.A. Berry, Gordon Linoff. c1997.

0471331236 (pbk.) 9780471331230 (pbk.)

00265296

GBA0-12098


Marketing--Data processing.
Data mining.
Business enterprises--Computer networks--Management.

HF5415.125 / .B47 2000

658.802 / BER 2000