Asia Pacific University Library catalogue


Microsoft Dynamics CRM 4.0 step by step / Dynamics CRM 4.0 Mike Snyder ... [et al.]. - Redmond, Wash. : Microsoft Press, c2009. - xxx, 441 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.) - Step by step .

"CD includes skill-building practice files, complete ebook"--Cover. Includes index.

9780735625761 (pbk.) 073562576X (pbk.)

2008929783


Microsoft CRM.


Customer relations--Management--Data processing.
Management information systems.

HF5415.5 / .M53 2009

658.9120285 / MIC 2009