EDWARD EMILIO W.P.(TP019513)
DOES RELATIONSHIP MARKETING REALLY AFFECT THE CUSTOMER LOYALTY IN BANKING INDUSTRY? : A CASE OF ROYAL BANK OF SCOTLAND GROUP (RBS), INDONESIA. EDWARD EMILIO W.P. - Kuala Lumpur : Asia Pacific University, 2012. - 30 cm.
DOES RELATIONSHIP MARKETING REALLY AFFECT THE CUSTOMER LOYALTY IN BANKING INDUSTRY? : A CASE OF ROYAL BANK OF SCOTLAND GROUP (RBS), INDONESIA. EDWARD EMILIO W.P. - Kuala Lumpur : Asia Pacific University, 2012. - 30 cm.