KENNETH GAN ENG KEONG(TP016636)
MEASURING SERVICE QUALITY : A CASE OF MALAYSIAN BANKING INSTITUTIONS. KENNETH GAN ENG KEONG - Kuala Lumpur : Asia Pacific University, 2012. - 30 cm.
MEASURING SERVICE QUALITY : A CASE OF MALAYSIAN BANKING INSTITUTIONS. KENNETH GAN ENG KEONG - Kuala Lumpur : Asia Pacific University, 2012. - 30 cm.