LILIAN AMBROCE KUNDY (TP017825)
EFFECTIVENESS OF E-CUSTOMER RELATIONSHIP MANAGEMENT IN HIGHER EDUCATION INDUSTRY : A CASE STUDY IN ASIA PACIFIC UNIVERSITY COLLEGE OF TECHNOLOGY AND INNOVATION (UCTI) LILIAN AMBROCE KUNDY - Kuala Lumpur : Asia Pacific University, 2011. - 30 cm.
EFFECTIVENESS OF E-CUSTOMER RELATIONSHIP MANAGEMENT IN HIGHER EDUCATION INDUSTRY : A CASE STUDY IN ASIA PACIFIC UNIVERSITY COLLEGE OF TECHNOLOGY AND INNOVATION (UCTI) LILIAN AMBROCE KUNDY - Kuala Lumpur : Asia Pacific University, 2011. - 30 cm.