NARGIZ KURMANGOZHAYEVA(TP018688)
THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION : A STUDY OF HSBC BANK IN MALAYSIA / NARGIZ KURMANGOZHAYEVA - Kuala Lumpur : Asia Pacific University, 2013. - 30 cm.
THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION : A STUDY OF HSBC BANK IN MALAYSIA / NARGIZ KURMANGOZHAYEVA - Kuala Lumpur : Asia Pacific University, 2013. - 30 cm.