Bixler, Susan.
5 steps to professional presence : how to project confidence, competence, and credibility at work / Five steps to professional presence Susan Bixler and Lisa Scherrer Dugan. - Holbrook, Mass. : Adams Media Corp., c2001. - xvi, 256 p. ; 24 cm.
Includes index.
Acknowledgments -- Introduction -- What is your PPQ (professional presence quotient)? -- Step 1 : recognize the inherent power of your professional presence -- Make first impressions lasting impressions -- Developing the art of self-promotion -- Contemporary business behavior -- Step 2 : establish effective nonverbal communication -- language of presence, posture, handshakes, and eye contact -- Using space, territory, ann mirroring and matching to make a connection -- Taking charge through nonverbal communication -- Step 3 : create your virtual presence -- Electronic etiquette : using both high tech and high touch -- Phone presence : office, cell, conference, and voice mail -- use and abuse of e-mail : how to get the best from it -- Step 4 : understand business etiquette -- Effective meeting management -- Dangling conversations : gossip, grapevine, and jokes -- ch. 12. The pitfalls, limitations, and realities of an office romance -- Damage control : managing critical circumstances and sticky situations -- Business travel : navigating etiquette on the road -- Step 5 : develop social savvy -- Planning the business meal : gracious, sophisticated manners -- Participating in business events : parties, corporate outings, and gift giving -- Including your spouse or partner : an asset or a liability? -- Conclusion and action plan -- Index. ch. 1. ch. 2. ch. 3. ch. 4. The ch. 5. ch. 6. ch. 7. ch. 8. ch. 9. The ch. 10. ch. 11. ch. 13. ch. 14. ch. 15. ch. 16. ch. 17.
1580624421 (pbk.) 9781580624428 (pbk.)
2003268116
Success in business.
Business etiquette.
Business communication.
HF5386 / .B59 2001
650.1 / BIX 2001
5 steps to professional presence : how to project confidence, competence, and credibility at work / Five steps to professional presence Susan Bixler and Lisa Scherrer Dugan. - Holbrook, Mass. : Adams Media Corp., c2001. - xvi, 256 p. ; 24 cm.
Includes index.
Acknowledgments -- Introduction -- What is your PPQ (professional presence quotient)? -- Step 1 : recognize the inherent power of your professional presence -- Make first impressions lasting impressions -- Developing the art of self-promotion -- Contemporary business behavior -- Step 2 : establish effective nonverbal communication -- language of presence, posture, handshakes, and eye contact -- Using space, territory, ann mirroring and matching to make a connection -- Taking charge through nonverbal communication -- Step 3 : create your virtual presence -- Electronic etiquette : using both high tech and high touch -- Phone presence : office, cell, conference, and voice mail -- use and abuse of e-mail : how to get the best from it -- Step 4 : understand business etiquette -- Effective meeting management -- Dangling conversations : gossip, grapevine, and jokes -- ch. 12. The pitfalls, limitations, and realities of an office romance -- Damage control : managing critical circumstances and sticky situations -- Business travel : navigating etiquette on the road -- Step 5 : develop social savvy -- Planning the business meal : gracious, sophisticated manners -- Participating in business events : parties, corporate outings, and gift giving -- Including your spouse or partner : an asset or a liability? -- Conclusion and action plan -- Index. ch. 1. ch. 2. ch. 3. ch. 4. The ch. 5. ch. 6. ch. 7. ch. 8. ch. 9. The ch. 10. ch. 11. ch. 13. ch. 14. ch. 15. ch. 16. ch. 17.
1580624421 (pbk.) 9781580624428 (pbk.)
2003268116
Success in business.
Business etiquette.
Business communication.
HF5386 / .B59 2001
650.1 / BIX 2001