Kaplan, Robert S.
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 p. : ill. ; 24 cm.
Includes index.
0875846513 (hbk.) 9780875846514 (hbk.)
96010216
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.
HD56 / .K37 1996
658.4012 / KAP 1996
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 p. : ill. ; 24 cm.
Includes index.
0875846513 (hbk.) 9780875846514 (hbk.)
96010216
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.
HD56 / .K37 1996
658.4012 / KAP 1996