Asia Pacific University Library catalogue


Cobb, Charles G., 1945-

From quality to business excellence : a systems approach to management / Charles G. Cobb. - Milwaukee, Wis. : ASQ Quality Press, c2003. - xv, 248 p. : ill. ; 24 cm.

Includes bibliographical references (p. 237-240) and index.

0873895789 (pbk.) 9780873895781 (pbk.)

2002156211


Total quality management.
Organizational effectiveness.

HD62.15 / .C63 2003

658.4013 / COB 2003