Total quality management /
Dale H. Besterfield ... [et al.].
- 2nd ed.
- Upper Saddle River, N.J. : Prentice Hall, c1999.
- x, 533 p. : ill. ; 25 cm.
Includes bibliographical references (p. 527-528) and index.
0130815357 (pbk.) 9780130815354 (pbk.)
98024253
Total quality management.
HD62.15 / .T68 1999
658.4013 / TOT 1999
Includes bibliographical references (p. 527-528) and index.
0130815357 (pbk.) 9780130815354 (pbk.)
98024253
Total quality management.
HD62.15 / .T68 1999
658.4013 / TOT 1999