Miller, David, 1946 Dec. 28-
Business-focused IT and service excellence / David Miller. - 2nd ed. - Swindon : BCS, c2008. - xvii, 176 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9781902505886 (pbk.)
2009367008
Business information services.
Information technology--Management.
HD30.2 / .M55 2008
658.4038 / MIL 2008
Business-focused IT and service excellence / David Miller. - 2nd ed. - Swindon : BCS, c2008. - xvii, 176 p. : ill. ; 25 cm.
Includes bibliographical references and index.
9781902505886 (pbk.)
2009367008
Business information services.
Information technology--Management.
HD30.2 / .M55 2008
658.4038 / MIL 2008