KANG RUNYING (TP026785)
SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA / KANG RUNYING. - Kuala Lumpur : Asia Pacific University, 2014. - 54 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.
PG-20-4250
SERVICE QUALITY, STRUCTURE ELEMENT AND SERVICE VALUE AWARD CUSTOMER SATISFACTION AMONG THE ADULTS OF HOME HOTEL IN ZHENGZHOU, CHINA / KANG RUNYING. - Kuala Lumpur : Asia Pacific University, 2014. - 54 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Service Management.
PG-20-4250