Sharp, Alec.
Workflow modeling : tools for process improvement and applications development / Alec Sharp, Patrick McDermott. - 2nd ed. - Boston : Artech House, c2009. - xx, 449 p. : ill. ; 27 cm.
Includes bibliographical references and index.
9781596931923 (hbk.) 1596931922 (hbk.)
2009286036
Reengineering (Management)
Organizational change.
Industrial management.
Information technology.
Workflow.
HD58.87 / .S43 2009
658.4063 / SHA 2009
Workflow modeling : tools for process improvement and applications development / Alec Sharp, Patrick McDermott. - 2nd ed. - Boston : Artech House, c2009. - xx, 449 p. : ill. ; 27 cm.
Includes bibliographical references and index.
9781596931923 (hbk.) 1596931922 (hbk.)
2009286036
Reengineering (Management)
Organizational change.
Industrial management.
Information technology.
Workflow.
HD58.87 / .S43 2009
658.4063 / SHA 2009