SACHITA MANOJ KOTHARI (TP022556)
SERVICE QUALITY MANAGEMENT IN HOTEL INDUSTRY FOR CUSTOMER SATISFACTION IN FOOD AND BEVERAGES DEPARTMENT / SACHITA MANOJ KOTHARI - Kuala Lumpur : Asia Pacific University, 2014. - 94 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in International Business Management.
PG-20-4152
SERVICE QUALITY MANAGEMENT IN HOTEL INDUSTRY FOR CUSTOMER SATISFACTION IN FOOD AND BEVERAGES DEPARTMENT / SACHITA MANOJ KOTHARI - Kuala Lumpur : Asia Pacific University, 2014. - 94 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in International Business Management.
PG-20-4152