LIANA BAISEIT (TP034267)
A STUDY ON A RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND CUSTOMER RETENTION AMONG 5 STAR HOTELS IN KUALA LUMPUR, MALAYSIA / LIANA BAISEIT. - Kuala Lumpur : Asia Pacific University, 2015. - 88 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: Tourism Management.
PG-20-4916
A STUDY ON A RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND CUSTOMER RETENTION AMONG 5 STAR HOTELS IN KUALA LUMPUR, MALAYSIA / LIANA BAISEIT. - Kuala Lumpur : Asia Pacific University, 2015. - 88 p. : ill. ; 30 cm.
A project submitted in partial fulfillment of the requirement of Asia Pacific University of Technology and Innovation for the Degree of B.A (Hons) in: Tourism Management.
PG-20-4916