ALEXANDER MUFUNGO MAGAI (TP017350)
MCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET / ALEXANDER MUFUNGO MAGAI. - Kuala Lumpur : Asia Pacific University, 2014. - 234 p. : ill. ; 30 cm.
A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector).
Customer relations --Management.
Customer satisfaction--Tanzania.
PM-26-66
MCRM'S NEW OPPORTUNITY OF CUSTOMER SATISFACTION IN TANZANIAN MARKET / ALEXANDER MUFUNGO MAGAI. - Kuala Lumpur : Asia Pacific University, 2014. - 234 p. : ill. ; 30 cm.
A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of Master in: Business Administration (I.T Sector).
Customer relations --Management.
Customer satisfaction--Tanzania.
PM-26-66