Barnes, Stephanie.
Designing a successful KM strategy : a guide for the knowledge management professional / Stephanie Barnes and Nick Milton. - New Jersey : Information Today, Inc., c2015. - xxiv, 200 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
9781573875103 (pbk.)
Knowledge management.
Organizational learning.
Organizational change.
HD30.2 / .B37 2015
658.4/038
Designing a successful KM strategy : a guide for the knowledge management professional / Stephanie Barnes and Nick Milton. - New Jersey : Information Today, Inc., c2015. - xxiv, 200 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
9781573875103 (pbk.)
Knowledge management.
Organizational learning.
Organizational change.
HD30.2 / .B37 2015
658.4/038