Asia Pacific University Library catalogue


NUURSAUFI AR-RAMIZAH BINTI MD. SOFRI (TP034616)

AN EXPLANATORY STUDY ON AIRLINES SERVICE QUALITY AND PASSENGER LOYALTY TOWARDS PASSENGER SATISFACTION ON ROYAL BRUNEI AIRLINES / NURSAUFI AR-RAMIZAH BT. MD. SOFRI. - Kuala Lumpur : Asia Pacific University, 2017. - 53 p. : ill. ; 30 cm.

Available in APres.

A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in International Business Management (UC3F1606IBM).


Consumer satisfaction.
Airlines--Brunei.

PG-23-0033