Asia Pacific University Library catalogue


Jordan-Meier, Jane.

The four stages of highly effective crisis management : how to manage the media in the digital age / Jane Jordan-Meier. - Boca Raton. FL : CRC Press, c2011. - xxiii, 296 pages : illustrations ; 25 cm.

Includes bibliographical references and index.

Media, crisis, and new reporting tools -- What is a crisis? -- Unfolding crisis -- Crisis is triggered -- A crisis stops the show -- Case in point: Virginia Tech -- The role of media in a crisis -- Social, interactive, and everywhere all the time -- Today's news from multiple platforms -- Old media play a role in the social media revolution: social or leave -- Power to the people: the rise of hyperlocal news -- Mainstream media are still a factor -- Social media's role in crisis -- Media ethics? what drives traditional media behavior -- Twitter: is it a fad or the "8 bazillion pound gorilla?" -- Overview -- Background.

9781439853733 (pbk.)

2010043717


Mass media--Management.
Crisis management.
Online social networks.
Public relations.

P96.M34 / J67 2011

302.23/068