Maude, Barry.
Managing cross-cultural communication : principles and practice / Barry Maude. - 2nd edition. - [London] : Macmillan Education, 2016. - xi, 268 pages : illustrations (black and white) ; 24 cm.
Includes bibliographical references and index.
Preface.- PART I: PRINCIPLES .- 1. What is culture? .- 2. Language matters .- 3. Nonverbal aspects of cross-cultural communication .- 4. Prejudice and stereotypes.- 5. Cultural values in business and society .- PART II: PRACTICE.- 6. Communicating across cultural difference.- 7. Managing and working in multicultural teams.- 8. Interracial interactions.- 9. Expatriate performance.- 10. Cross-cultural meetings and negotiations .- 11. Cross-cultural interviews and selection.- 12. Cross-cultural adjustment.- 13. Developing cross-cultural skills.- Appendix: Power of social networks.- Books for further study.- Index.
9781137507464 (pbk.) 1137507462 (pbk.)
Intercultural communication.
Business communication.
HM1211 / .M38 2016
Managing cross-cultural communication : principles and practice / Barry Maude. - 2nd edition. - [London] : Macmillan Education, 2016. - xi, 268 pages : illustrations (black and white) ; 24 cm.
Includes bibliographical references and index.
Preface.- PART I: PRINCIPLES .- 1. What is culture? .- 2. Language matters .- 3. Nonverbal aspects of cross-cultural communication .- 4. Prejudice and stereotypes.- 5. Cultural values in business and society .- PART II: PRACTICE.- 6. Communicating across cultural difference.- 7. Managing and working in multicultural teams.- 8. Interracial interactions.- 9. Expatriate performance.- 10. Cross-cultural meetings and negotiations .- 11. Cross-cultural interviews and selection.- 12. Cross-cultural adjustment.- 13. Developing cross-cultural skills.- Appendix: Power of social networks.- Books for further study.- Index.
9781137507464 (pbk.) 1137507462 (pbk.)
Intercultural communication.
Business communication.
HM1211 / .M38 2016