Risdon, Chris,
Orchestrating experiences : collaborative design for complexity / Chris Risdon, Patrick Quattlebaum - Brooklyn, New York ; Rosenfeld Media ; c[2018]. - xix, 316 pages ; color illustrations ; 23 cm.
Includes bibliographical references and index
9781933820743 9781933820736
Customer services
Service industries--Management
HF5415.5 / .R59 2018
Orchestrating experiences : collaborative design for complexity / Chris Risdon, Patrick Quattlebaum - Brooklyn, New York ; Rosenfeld Media ; c[2018]. - xix, 316 pages ; color illustrations ; 23 cm.
Includes bibliographical references and index
9781933820743 9781933820736
Customer services
Service industries--Management
HF5415.5 / .R59 2018