Asia Pacific University Library catalogue


Hemann, Chuck,

Digital marketing analytics : making sense of consumer data in a digital world / Chuck Hemann, Ken Burbary ; [foreword by Jeremiah Owyang] - Second edition. - [New York] : Pearson Education, Inc., c[2018]. - xix, 252 pages : illustrations, map ; 23 cm

Includes bibliographical references and index.

Understanding the synergetic digital ecosystem -- Understanding digital analytics concepts -- Choosing your analytics tools -- Digital analysis : brand -- Digital analysis : audience -- Digital analysis : ecosystem -- Return on investment -- Understanding digital influence -- How to use digital analytics to inform marketing programs -- Improving customer service -- Using digital analytics to anticipate a crisis -- Launching a new product -- Building your research plan -- Building reports that will actually be useful -- The future of digital data.

0789759608 9780789759603

2018932445


Internet marketing.
Digital media.
Social media.
Marketing--Management.
Digital media.
Internet marketing.
Marketing--Management.
Social media.

HF5415.1265 / .H46 2018

658.8/72