Asia Pacific University Library catalogue


Crisis communication / edited by Finn Frandsen and Winni Johansen. - xiv, 587 pages : illustrations ; 25 cm. - Handbooks of communication science, 23 2199-6288 ; . - Handbooks of communication science ; 23. .

Includes bibliographical references and index.

Section 1. Introducing the field -- Section 2. Between text and context -- Section 3. Organizational level -- Section 4. Interorganizational level -- Section 5. Societal level -- Sectional 6. Intersocietal level -- Section 7. Critical approaches -- Section 8. The future.

Provides an up-to-date overview of the discipline of crisis communication and introduces the reader to the most important models and theories of the field. It differs from previous handbooks in that it focuses on crises in the private and the public sector, includes the managerial and organizational context, and introduces new areas such as internal crisis communication and crisis consulting.

9783110552287 (paperback) 3110552280

2020935641


Communication in crisis management.
Crisis management.
Communication in crisis management.
Crisis management.

HD49.3 / .C75 2020