James, Paul T. J.
Total quality management : an introductory text / Paul T.J. James. - London ; New York : Prentice Hall, 1996. - xxi, 374 p. : ill. ; 24 cm.
Includes bibliographical references (p. 362-368) and indexes.
0132071193 (pbk.) 9780132071192 (pbk.)
95039465
Total quality management.
HD62.15 / .J36 1996
658.562 / JAM 1996
Total quality management : an introductory text / Paul T.J. James. - London ; New York : Prentice Hall, 1996. - xxi, 374 p. : ill. ; 24 cm.
Includes bibliographical references (p. 362-368) and indexes.
0132071193 (pbk.) 9780132071192 (pbk.)
95039465
Total quality management.
HD62.15 / .J36 1996
658.562 / JAM 1996