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Linton, Ian.

Building customer loyalty / Ian Linton. - Singapore : Pitman Publishing, c1993. - xvi, 208 p. ; 24 cm.

Includes index.

ISBN: 027360080X (pbk.) 9780273600800 (pbk.)

Subjects--Topical Terms:
Customer services.
Customer relations.
Customer satisfaction.

LC Class. No.: HF5415.2 / .L56 1993

Dewey Class. No.: 621.382 / LIN 1993

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