Asia Pacific University Library catalogue


Ongoing crisis communication : (Record no. 382935)

000 -LEADER
fixed length control field 03416pam a22003251i 4500
001 - CONTROL NUMBER
control field 019187159
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200216042645.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr |||||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191111s2019 cau ob 001|0|eng|d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781544328690 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency StDuBDS
Language of cataloging eng
Transcribing agency StDuBDS
Modifying agency WAN
Description conventions pn
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD49
Item number .C66 2019
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4056
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Coombs, W. Timothy.
9 (RLIN) 45043
245 10 - TITLE STATEMENT
Title Ongoing crisis communication :
Remainder of title planning, managing, and responding /
Statement of responsibility, etc W. Timothy Coombs.
250 ## - EDITION STATEMENT
Edition statement 5th edition.
250 ## - EDITION STATEMENT
Edition statement International student edition.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Thousand Oaks, California :
Name of publisher, distributor, etc SAGE Publications,
Date of publication, distribution, etc [2019]
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 235 pages ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Previous edition: 2015.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Preface -- Acknowledgments -- Chapter 1. A Need for More Crisis Management Knowledge -- Crisis Management Defined -- The Initial Crisis Management Framework -- Outline of the Three-Stage Approach -- A More Advanced View: The Regenerative Model of Crisis -- Importance of Crisis Management -- Crisis Leadership: An Overlooked Resource -- Conclusion -- Discussion Questions -- Chapter 2. Risk as the Foundation for Crisis Management and Crisis Communication --- Enterprise Risk Management -- Boyd’s OODA Loop<br /> Conclusion<br /> Discussion Questions<br />Chapter 3. The Crisis Mitigation Process: Building Crisis Resistant Organizations<br /> Observe: Finding Red Flags -- Orient: Collect the Information -- Orient: Analyze the Information -- Decide and Act: Take Preventive Action -- Evaluate the Effectiveness of the Threat Reduction -- Conclusion -- Discussion Questions -- Chapter 4. Crisis Preparing: Part I -- Diagnosing Vulnerabilities -- Assessing Crisis Types -- Selecting and Training a Crisis Management Team -- Selecting and Training a Spokesperson -- Resilience: Training for All Employees<br /> Conclusion<br /> Discussion Questions -- Chapter 5. Crisis Preparing: Part II -- Developing a Crisis Communication Plan -- Reviewing the Crisis Communication System -- Stakeholders and Preparation -- Conclusion -- Discussion Questions -- Chapter 6. Recognizing Crises -- Selling the Crisis -- Crises and Information Needs -- Information Gathering -- Information Processing: The Known -- Information-Processing Problems -- Information-Processing Mechanisms -- Conclusion -- Discussion Questions -- Chapter 7. Crisis Responding -- Form of the Crisis Response -- A Strategic Focus in Crisis Communication -- Content of the Crisis Response -- Crisis Response Strategies -- Follow-Up Communication -- Conclusion -- Discussion Questions -- Chapter 8. Postcrisis Concerns -- Crisis Evaluation -- Knowledge Management: Organizational Memory and Learning -- Continuity of Actions -- Memorials and Shrines -- The Big Picture -- Conclusion -- Discussion Questions -- Epilogue -- Musings: Taking an Evidence-Based Approach Seriously -- Musings: Simplicity, Complexity, and Effectiveness -- Musings: Time and Crises -- Conclusion -- Discussion Questions -- Appendix: Possible Case Studies -- References -- Index -- About the Author.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Crisis management.
9 (RLIN) 45063
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in management.
9 (RLIN) 45064
690 7# - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Management and Business Studies
Source of heading or term blcoll
9 (RLIN) 45065
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version :
International Standard Book Number 9781544328690
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Invoice number Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Cost, replacement price Price effective from Koha item type PO number
Not Withdrawn Available   Not Damaged Available for loan Book APU Library APU Library Open Shelf 11/11/2019 KS EDU RESOURCES KSRFEB3889 280.57 4 8 HD49 .C66 2019 c.1 00017815 18/03/2021 28/09/2020 1 280.57 11/11/2019 General Circulation U-2019/10/0978