Asia Pacific University Library catalogue


THE INFLUENCE OF E-TRUST, E-LOYALTY AND E-SATISFACTION ON ONLINE SHOPPING BEHAVIOUR OF BRANDED SMARTPHONES AMONG MILLENIALS’: (Record no. 383426)

000 -LEADER
fixed length control field 02321nam a2200241 4500
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230503002434.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200818b2019 xxu||||| |||| 00| 0 eng d
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number PG-23-0164
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name MOUSHAYYADAH EMAMDIN (TP045698)
9 (RLIN) 46184
245 14 - TITLE STATEMENT
Title THE INFLUENCE OF E-TRUST, E-LOYALTY AND E-SATISFACTION ON ONLINE SHOPPING BEHAVIOUR OF BRANDED SMARTPHONES AMONG MILLENIALS’:
Remainder of title A QUANTITATIVE STUDY IN KUALA LUMPUR, MALAYSIA /
Statement of responsibility, etc MOUSHAYYADAH EMAMDIN.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuala Lumpur :
Name of publisher, distributor, etc Asia Pacific University,
Date of publication, distribution, etc 2020.
300 ## - PHYSICAL DESCRIPTION
Extent viii, 98 pages :
Other physical details illustrations ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note A project submitted in partial fulfilment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A (Hons) in Business Management with specialism in E-Business (UC3F1906BM(EB)).
520 ## - SUMMARY, ETC.
Summary, etc This study aims to examine the online shopping behaviour of smartphone, among the millennials in Kuala Lumpur, Malaysia. This conducted study is a cross-sectional study, that uses questionnaire as its data collection main measurement instrument. The data was collected among 135 respondents using google docx questionnaires. The collected data was further analysed using SPSS software to provide descriptive statistics for each item used in the questionnaire. Based on the data analysis findings and results, E-Loyalty and E-Satisfaction is significant on online shopping behaviour of smartphone, however E-Trust was insignificant on online shopping behaviour of smartphone. Henceforth, the proposed hypotheses were accepted for E-Loyalty and E-Satisfaction, but rejected for E-Trust, according to the Multiple Regression testing and ANOVA testing. Simultaneously, these findings have been explained, and a Theoretical and practical implications, together with a conclusion and recommendation were being drawn in the last of the report.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer behavior
General subdivision Smartphones
-- Young consumers.
9 (RLIN) 47016
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Teleshopping.
9 (RLIN) 47017
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Branding (Marketing).
9 (RLIN) 47018
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Analysis of variance.
9 (RLIN) 47019
700 0# - ADDED ENTRY--PERSONAL NAME
Personal name Dr. Jugindar Singh Kartar Singh
Relator term Supervisor
-- 47322
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://cas.apiit.edu.my/cas/login?service=https://library.apu.edu.my/apres/
Link text Available in APres
Public note - Requires login to view full text.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Undergraduate Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Copy number Koha item type Public note
Not Withdrawn Available   Not Damaged Restricted access Not for loan Undergraduate Theses APU Library APU Library Reference Collection 17/12/2020 PG-23-0164 00018608 17/12/2020 1 Reference Available in APres