Asia Pacific University Library catalogue


Customer relationship management : (Record no. 4066)

000 -LEADER
fixed length control field 01247cam a22003254a 4500
001 - CONTROL NUMBER
control field 12598445
003 - CONTROL NUMBER IDENTIFIER
control field APU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150317150327.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 011126s2002 njua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2001056579
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0130990698 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780130990693 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency ANA
Language of cataloging eng
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .A58 2002
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 21
Item number ANT 2002
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Anton, Jon.
9 (RLIN) 8324
245 10 - TITLE STATEMENT
Title Customer relationship management :
Remainder of title the bottom line to optimizing your ROI /
Statement of responsibility, etc Jon Anton, Natalie L. Petouhoff.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Upper Saddle River, N.J. :
Name of publisher, distributor, etc Prentice Hall,
Date of publication, distribution, etc c2002.
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 254 p. :
Other physical details ill. ;
Dimensions 24 cm.
490 1# - SERIES STATEMENT
Series statement Management skills, NetEffect series
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 246-249) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations
General subdivision Management
-- Statistical models.
9 (RLIN) 8325
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations
General subdivision Management
Form subdivision Case studies.
9 (RLIN) 8326
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Petouhoff, Natalie L.
9 (RLIN) 8327
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Neteffect series.
Name of part/section of a work Management skills.
9 (RLIN) 8328
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ocip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Invoice number Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date checked out Copy number Cost, replacement price Price effective from Koha item type
Not Withdrawn Available   Not Damaged No use restrictions Available for loan Book APU Library APU Library Open Shelf 10/04/2013 MPH 302800 | 302800 20.00 2 HF5415.5 .A58 2002 c.1 00010560 12/12/2017 08/09/2017 1 20.00 10/04/2013 General Circulation