Services marketing : (Record no. 4164)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00998cam a22003018a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 14464732 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | APU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160310051506.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060724s2007 nju b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2006024219 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0132056763 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780132056762 (pbk.) |
| 040 ## - CATALOGING SOURCE | |
| Language of cataloging | eng |
| Transcribing agency | APU |
| Modifying agency | SM |
| Original cataloging agency | APU |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.13 |
| Item number | .L68 2007 |
| 082 14 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Item number | LOV 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lovelock, Christopher H. |
| 9 (RLIN) | 7983 |
| 245 10 - TITLE STATEMENT | |
| Title | Services marketing : |
| Remainder of title | people, technology, strategy / |
| Statement of responsibility, etc | Christopher Lovelock, Jochen Wirtz. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc | Pearson/Prentice Hall, |
| Date of publication, distribution, etc | c2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 648 p. : |
| Other physical details | ill. ; |
| Dimensions | 29 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing |
| General subdivision | Management. |
| 9 (RLIN) | 7276 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Professions |
| General subdivision | Marketing. |
| 9 (RLIN) | 8167 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing. |
| 9 (RLIN) | 7837 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Marketing. |
| 9 (RLIN) | 8350 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Wirtz, Jochen. |
| 9 (RLIN) | 8494 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Koha issues (borrowed), all copies | 1136 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 11/04/2013 | KOPERASI UM | PB07090051 | 67.50 | 10 | 12 | HF5415.13 .L68 2007 c.1 | 00010361 | 06/12/2016 | 22/11/2016 | 1 | 67.50 | 11/04/2013 | General Circulation | |
| Withdrawn | Available | Not Damaged | Weeded | Book | APU Library | APU Library | Open Shelf | 11/04/2013 | KOPERASI UM | PB07090051 | 67.50 | 7 | 3 | HF5415.13 .L68 2007 c.2 | 00010370 | 20/10/2016 | 28/09/2016 | 2 | 67.50 | 11/04/2013 | General Circulation | |
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 20/06/2013 | KOPERASI UM | PB08060092 | 14 | 11 | HF5415.13 .L68 2007 c.5 | 00011252 | 09/02/2018 | 02/02/2018 | 5 | 20/06/2013 | General Circulation | |||
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 10/04/2014 | KOPERASI UM | PB08060092 | 67.50 | 3 | HF5415.13 .L68 2007 c.3 | 00027497 | 14/02/2017 | 02/02/2017 | 3 | 67.50 | 10/04/2014 | General Circulation | ||
| Withdrawn | Available | Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 06/05/2014 | KOPERASI UM | PB08060092 | 67.50 | 10 | 10 | HF5415.13 .L68 2007 c.4 | 00011657 | 24/10/2016 | 18/10/2016 | 4 | 67.50 | 06/05/2014 | General Circulation | |
| Not Withdrawn | Available | Not Damaged | Available for loan | Book | APU Library | APU Library | Open Shelf | 10/09/2014 | KOPERASI UM | PB08060092 | 67.50 | 2 | 3 | HF5415.13 .L68 2007 c.6 | 00010369 | 28/09/2015 | 12/01/2015 | 6 | 67.50 | 10/09/2014 | Staff Circulation |