Lessons from the Nordstrom way : (Record no. 4178)
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000 -LEADER | |
---|---|
fixed length control field | 01272cam a22003254a 4500 |
001 - CONTROL NUMBER | |
control field | 12082513 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | APU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150810133117.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 000627s2001 nyu 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 00043589 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0471355941 (hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780471355946 (hbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | APU |
Modifying agency | ANA |
Language of cataloging | eng |
042 ## - AUTHENTICATION CODE | |
Authentication code | pcc |
043 ## - GEOGRAPHIC AREA CODE | |
Geographic area code | n-us--- |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .S64 2001 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8120973 |
Item number | SPE 2001 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Spector, Robert, |
Dates associated with a name | 1947- |
9 (RLIN) | 8517 |
245 00 - TITLE STATEMENT | |
Title | Lessons from the Nordstrom way : |
Remainder of title | how companies are emulating the # 1 customer service company / |
Statement of responsibility, etc | Robert Spector. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | Wiley, |
Date of publication, distribution, etc | c2001. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiii, 226 p. ; |
Dimensions | 23 cm. |
500 ## - GENERAL NOTE | |
General note | Includes index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
Geographic subdivision | United States. |
9 (RLIN) | 8330 |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Contributor biographical information |
Uniform Resource Identifier | http://www.loc.gov/catdir/bios/wiley042/00043589.html |
856 42 - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Publisher description |
Uniform Resource Identifier | http://www.loc.gov/catdir/description/wiley034/00043589.html |
856 4# - ELECTRONIC LOCATION AND ACCESS | |
Materials specified | Table of Contents |
Uniform Resource Identifier | http://www.loc.gov/catdir/toc/onix05/00043589.html |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ocip |
f | 20 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Invoice number | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not Withdrawn | Available | Not Damaged | No use restrictions | Available for loan | Book | APU Library | APU Library | Open Shelf | 11/04/2013 | KINOKUNIYA | DS 2772 | HF5415.5 .S64 2001 c.1 | 00010582 | 11/04/2013 | 1 | 11/04/2013 | General Circulation |