Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 20623
003 - CONTROL NUMBER IDENTIFIER
- control field: APU
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20140224175442.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 140224|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: APU
- Transcribing agency: APU
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Customer services
- General subdivision: Automation.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (APU)0: Bailey, Keith, 1945- 20622, Online customer service for dummies /, c2001.