Normal view
MARC view
Entry Personal Name
001 - CONTROL NUMBER
- control field: 34178
003 - CONTROL NUMBER IDENTIFIER
- control field: APU
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20151012165848.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 151012|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: APU
- Transcribing agency: APU
100 ## - HEADING--PERSONAL NAME
- Personal name: Margaret A/P Subramaniam
- Relator term: Supervisor.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (APU)295992: TAN YONG SENG (TP022977) 33590, ITSM IMPROVEMENT: INTEGRATE ONLINE CHAT SERVICE INTO A SOFTWARE CUSTOMER SERVICE DEPARTMENT OF A LOGISTIC SOLUTION PROVIDER AND IDENTIFY ITS VALUE PROPOSITION ASSOCIATE WITH ITIL BEST PRACTICE /, 2014.