Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 37119
003 - CONTROL NUMBER IDENTIFIER
- control field: APU
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20171002160637.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 171002|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: APU
- Transcribing agency: APU
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Customer satisfaction
- Geographic subdivision: India.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (APU): LAKSHMI MURALEEDHARAN NAIR (TP023857) 33633, INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA /, 2014.