Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 37120

003 - CONTROL NUMBER IDENTIFIER

• control field: APU

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20171002160637.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 171002|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: APU
• Transcribing agency: APU

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: Customer satisfaction
• Geographic subdivision: Malaysia.

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (APU): LAKSHMI MURALEEDHARAN NAIR (TP023857) 33633, INFLUENCE OF E-SERVICE QUALITY ON CUSTOMER SATISFACTION: A COMPARATIVE STUDY BETWEEN INDIA AND MALAYSIA /, 2014.