Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 40449

003 - CONTROL NUMBER IDENTIFIER

• control field: APU

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20181012072756.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 181012|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: APU
• Transcribing agency: APU

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name as entry element: SERVQUAL (Service quality framework)

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (APU): TAMRAYEHU TESFAYE AYICHEW (TP025183). 40448, EVALUATING CUSTOMER SATISFACTION BASED THE SERVICE QUALITY OF HOTELS IN HAWASSA, ETHIOPIA, 2018.