Asia Pacific University Library catalogue


Denial : why business leaders fail to look facts in the face--and what to do about it / Richard S. Tedlow.

By: Tedlow, Richard SMaterial type: TextTextPublication details: New York : Portfolio, 2010Description: viii, 261 p. : ill. ; 24 cmISBN: 9781591843139 (pbk.)Subject(s): Management -- Psychological aspects | Denial (Psychology) | Business failures -- Case studiesDDC classification: 658.0019 LOC classification: HD31 | .T43 2010Online resources: Contributor biographical information | Publisher description
Contents:
Shooting the messenger: Henry Ford and the Model T -- What denial is, and is not -- The technological chasm: denial in the tire industry -- "They just didn't believe these things were happening": Denial at the A&P -- The edifice complex: Denial at Sears -- Success today vs. success tomorrow: Denial and the IBM PC -- Coke's new formula for denial -- The madness of crowds: Delivering denial at Webvan -- Strategy, structure, and facing facts at DuPont -- "Why shouldn't you and I walk out the door...?": A new perspective at Intel -- Data-driven emotional intelligence: Tylenol's comeback -- A new point of view.
Summary: The Harvard Business School professor and author reveals the sources and consequences of denial in business, citing numerous examples from top organizations while identifying leadership skills for recognizing and countering harmful denial behaviors.
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Open Shelf 		Book HD31 .T43 2010 c.1 (Browse shelf (Opens below)) 1 Available (No use restrictions) 00030722
Browsing APU Library shelves, Shelving location: Open Shelf, Collection: Book Close shelf browser (Hides shelf browser)
HD31 .S76 1995 c.1 Management / HD31 .S77 1983 c.1 Strategic management / HD31 .S77 1983 c.2 Strategic management / HD31 .T43 2010 c.1 Denial : HD31. T43 2011 c.1 Denial : HD31 .T76 1999 c.1 The power of simplicity : HD31 .T83 1995 c.2 Win the value revolution :

Includes bibliographical references (p. [241]-252) and index.

Shooting the messenger: Henry Ford and the Model T -- What denial is, and is not -- The technological chasm: denial in the tire industry -- "They just didn't believe these things were happening": Denial at the A&P -- The edifice complex: Denial at Sears -- Success today vs. success tomorrow: Denial and the IBM PC -- Coke's new formula for denial -- The madness of crowds: Delivering denial at Webvan -- Strategy, structure, and facing facts at DuPont -- "Why shouldn't you and I walk out the door...?": A new perspective at Intel -- Data-driven emotional intelligence: Tylenol's comeback -- A new point of view.

The Harvard Business School professor and author reveals the sources and consequences of denial in business, citing numerous examples from top organizations while identifying leadership skills for recognizing and countering harmful denial behaviors.

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