One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens.
Material type:
TextPublication details: New York : Van Nostrand Reinhold, c1997Description: xii, 292 p. ; 24 cmISBN: 0442020635 (hbk.); 9780442020637 (hbk.)Other title: 1 size fits 1Subject(s): Consumer satisfaction | Customer relationsDDC classification: 658.812 LOC classification: HF5415.335 | .H45 1997
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation
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APU Library Open Shelf | Book | HF5415.335 .H45 1997 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00027694 | |
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General Circulation
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APU Library Open Shelf | Book | HF5415.335 .H45 1997 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00027695 |
Includes index.
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