It's not my department! : how America can return to excellence-giving and receiving quality service / Peter Glen.
Material type:
TextPublication details: New York : Berkley Books, c1992Edition: 1st edDescription: ix, 244 p. : ill. ; 22 cmISBN: 0425132420 (pbk.); 9780425184615 (pbk.)Subject(s): Customer services. -- United State | Employee motivationDDC classification: 658.812 LOC classification: HF5415.5 | .G54 1992
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Staff Circulation
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APU Library Open Shelf | Book | HF5415.5 .G54 1992 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00027688 |
Includes index.
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