The quality journey : how winning the Baldrige sparked the remaking of IBM / Joseph H. Boyett ... [et al.].
Material type: TextPublication details: New York : Dutton, c1993Description: xviii, 349 p. : ill. ; 24 cmISBN: 0525936599 (hbk.); 9780525936596 (hbk.)Subject(s): International Business Machines Corporation | Computer industry -- United States -- Quality control | Computer industry -- United States -- Management | Malcolm Baldrige National Quality AwardDDC classification: 338.7610040973 LOC classification: HD9696.C64 | Q3 1993Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
General Circulation | APU Library Open Shelf | Book | HD9696.C64 Q3 1993 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00002348 | |
General Circulation | APU Library Open Shelf | Book | HD9696.C64 Q3 1993 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00021498 |
Browsing APU Library shelves, Shelving location: Open Shelf, Collection: Book Close shelf browser (Hides shelf browser)
HD9696.C62 W35 1992 c.1 Hard drive : | HD9696.C62 W35 1992 c.2 Hard drive : | HD9696.C64 K37 1995 c.1 Start up : | HD9696.C64 Q3 1993 c.1 The quality journey : | HD9696.C64 S77 1997 c.1 The Microsoft way : | HD9697.A3 S53 1999 c.1 Jack Welch and the GE way : | HD9710.5.U54 R45 1990 c.1 Well made in America : |
Contains the complete text of IBM Rochester's winning application for the Malcolm Baldrige National Quality Award.
Includes index.
There are no comments on this title.