Revolutionize your customer experience / Colin Shaw.
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TextPublication details: Houndmills, Basingstoke, Hampshire ; New York, N.Y. : Palgrave Macmillan, 2005Description: xx, 220 p. : ill. ; 24 cmISBN: 140393603X (hbk.); 9781403936035 (hbk.)Subject(s): Customer services | Consumer satisfaction | Experience | Customer relationsDDC classification: 658.812 LOC classification: HF5415.5 | .S53 2005
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APU Library Open Shelf | Book | HF5415.5 .S53 2005 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00029043 |
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| HF5415.5 .R59 2018 c.1 Orchestrating experiences : collaborative design for complexity / | HF5415.5 .S49 1998 c.2 Customers.com : | HF5415.5 .S49 1998 c.3 Customers.com : | HF5415.5 .S53 2005 c.1 Revolutionize your customer experience / | HF5415.5 .S55 2008 c.1 Living service : | HF5415.5 .S55 2008 c.2 Living service : | HF5415.5 .S55 2008 c.3 Living service : |
Includes bibliographical references and index.
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