Asia Pacific University Library catalogue


ENHANCING SERVICE QUALITY AND CUSTOMERS' SATISFACTION OF P1 BY USING CUSTOMER RELATIONSHIP MANAGEMENT (CRM) YENY HIDAYAT

By: YENY HIDAYAT(TP019806)Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2012Description: 30 cm
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Item type Current library Collection Call number Status Date due Barcode
Reference Reference APU Library
Reference Collection 		Undergraduate Theses PG-20-3407 (Browse shelf (Opens below)) Not for loan (Restricted access) PG-20-3407

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