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A STUDY OF SERVICE QUALITY AND CUSTOMER LOYALTY IN AIRLINES INDUSTRY. SHAMIN BIN ABDUL JAFFAR

By: SHAMIN BIN ABDUL JAFFAR(TP020326)Material type: Text

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TextPublication details: Kuala Lumpur : Asia Pacific University, 2012Description: 30 cm

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Reference	APU Library Reference Collection	Undergraduate Theses	PG-20-3426 (Browse shelf (Opens below))	Not for loan (Restricted access)		PG-20-3426

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Previous	PG-20-3423 THE PREFERRED FACTORS FOR CUSTOMIZED PRODUCTS BY TERTIARY LEVEL STUDENTS - A STUDY BASED ON SELECTED MALAYSIAN INSTITUTIONS OF HIGHER LEARNING.	PG-20-3424 EVALUATING THE EFFECTIVENESS OF MENTORING PROGRAM ON IBM STUDNETS FYP SUPERVISION.	PG-20-3425 CUSTOMER PERCEPTION TOWARDS PROTON CAR SERVICING CENTERS IN MALAYSIA.	PG-20-3426 A STUDY OF SERVICE QUALITY AND CUSTOMER LOYALTY IN AIRLINES INDUSTRY.	PG-20-3427 THE IMPACT OF EXISTNCE OF SUPPLY CHAIN MANAGEMENT IN MAXIMIZING CUSTOMER SATISFACTION : A CASE STUDY ON PADINI.	PG-20-3428 THE IMPACT OF WEBSITE QUALITY ON THE AIRLINE E-TICKETING TOWARDS CUSTOMER SATISFACTION.	PG-20-3429 AUDITOR INDEPENDENCE AND THEIR ABILITY TO RESIST MANAGEMENT PRESSURE IN MONGOLIA.	Next

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