Asia Pacific University Library catalogue


CHALLENGES FACING THE IMPLEMENTATION OF BUSINESS PROCESS RE-ENGINEERING IN CONTACT CENTER USING SCICOM (MSC) BERHAD AS A CASE STUDY / MORAKINYO DADA.

By: MORAKINYO DADA (TP029623)Contributor(s): Ahmad Jawwad [Supervisor.]Material type: TextTextPublication details: Kuala Lumpur : Asia Pacific University, 2014Description: 68 p. : ill. ; 30 cmLOC classification: PM-25-83Dissertation note: A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Information Technology.
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Reference Collection 		Masters Theses PM-25-83 (Browse shelf (Opens below)) 1 Not for loan (Restricted access) 00033509

A dissertation submitted in partial fulfilment of the requirements of Staffordshire University for the degree of M.SC in Information Technology.

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