Six sigma demystified / Paul Keller.
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TextPublication details: New York : McGraw-Hill, c2005Description: xiv, 480 p. : ill. ; 24 cmISBN: 0071445447 (pbk.); 9780071445443 (pbk.)Subject(s): Six sigma (Quality control standard) | Total quality management | Customer services -- Quality controlDDC classification: 658.4013 LOC classification: HD62.15 | .K45 2005Online resources: Contributor biographical information | Publisher description
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APU Library Open Shelf | Book | HD62.15 .K45 2005 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00004941 | |
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| HD62.15 .K44 1996 c.6 The fundamentals of quality management / | HD62.15 .K44 1996 c.7 The fundamentals of quality management / | HD62.15 .K45 1997 c.1 Integrating reengineering with total quality / | HD62.15 .K45 2005 c.2 Six sigma demystified / | HD62.15 .L64 1992 c.4 Managing for total quality : | HD62.15 .M36 1994 c.4 Managing quality / | HD62.15 .M36 1994 c.6 Managing quality / |
"A self-teaching guide"--Cover.
Includes bibliographical references and index.
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