Strategic employee surveys / Jack W. Wiley.
Material type: TextPublication details: San Francisco, CA : Jossey-Bass, c2010Edition: 1st edDescription: xv, 154 p. : ill. ; 24 cmISBN: 9780470889701 (hbk.); 0470889705 (hbk.)Subject(s): Employee attitude surveys | Organizational effectiveness -- Evaluation | Strategic planningDDC classification: 658.3140723 LOC classification: HF5549.5.A83 | W55 2010Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Staff Circulation | APU Library Open Shelf | Book | HF5549.5.A83 W55 2010 c.1 (Browse shelf (Opens below)) | 1 | Available (No use restrictions) | 00004422 | |
General Circulation | APU Library Open Shelf | Book | HF5549.5.A83 W55 2010 c.2 (Browse shelf (Opens below)) | 2 | Available (No use restrictions) | 00026018 |
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HF5549.32 .E4 2001 c.1 Redesigning enterprise processes for e-business / | HF5549.32 .E4 2001 c.2 Redesigning enterprise processes for e-business / | HF5549.32 .E4 2001 c.4 Redesigning enterprise processes for e-business / | HF5549.5.A83 W55 2010 c.1 Strategic employee surveys / | HF5549.5 .B67 2010 c.2 Strategic human resource management : | HF5549.5 .B67 2014 c.1 Strategic human resource management : | HF5549.5 .B67 2014 c.2 Strategic human resource management : |
Includes bibliographical references and index.
Machine generated contents note: Table of Contents: Chapter 1: Introduction Chapter 2: Employee Surveys as Warning Indicators Chapter 3: Employee Surveys as Program Evaluation Measures Chapter 4: Employee Surveys to Measure Employer of Choice Chapter 5: Employee Surveys as Leading Indicators Chapter 6: Merging "Employer of Choice" and "Leading Indicator" Survey Purposes Chapter 7: An Overview of Survey Feedback and Action Planning Chapter 8: Setting Goals for Improvements in Survey Results Chapter 9: Sustaining Change Chapter 10: Final Thoughts
"In part one of the book, readers receive specific examples of how to measure safety, ethics, union vulnerability, work life balance, diversity, the drivers of employee retention and employee engagement, as well as examples of survey content needed to best predict business success. With each type of survey content, also provided will be the most recent normative results, helpful for placing results from any organization into the proper interpretative context. A reader of this book could literally design their own survey, and have confidence the survey would effectively measure their strategic purpose. In part two, readers are provided with specific guidance on the other key component of ensuring employee survey program success: survey feedback and action planning processes. Wiley outlines a time-tested seven-step model of survey feedback and action planning, explaining each step of the model and through real-life client examples, identifying the most common pitfalls of the overall process. Readers will thus know how to navigate around these potential problems and will receive advice on how to set goals for improvement from one survey measurement to the next. This will include a review of specific goal-setting techniques. Finally, the characteristics of leadership teams whose organizations achieve sustained improvement over multiple iterations of survey measurement are identified and discussed."--Provided by publisher.
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