E-marketing / Raymond Frost, Alexa K. Fox, Judy Strauss.
Material type: TextPublication details: London : Routledge, c2018Edition: 8th edDescription: vii, 444 p. : ill. (black and white) ; 26 cmISBN: 9781138731370 (pbk.)Subject(s): Internet marketingDDC classification: 658.8/72 LOC classification: HF5415.1265 | .S77 2018Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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General Circulation | APU Library Open Shelf | Book | HF5415.1265 .S77 2018 c.1 (Browse shelf (Opens below)) | 1 | Available | 00017044 |
Earlier editions have Judy Strauss as the first named author.
Includes bibliographical references and index.
Part I: E-Marketing in Context
1. Past, Present, and Future ; 2. Strategic E-Marketing and Performance Metrics ; 3. The E-Marketing Plan
Part II: E-Marketing Environment
4. Global E-Marketing 3.0 ; 5. Ethical and Legal Issues
Part III: E-Marketing Strategy
6. E-Marketing Research ; 7. Consumer Behavior Online ; 8. Segmentation, Targeting, Differentiation, and Positioning Strategies
Part IV: E-Marketing Management
9. Product: The Online Offer ; 10. Price: The Online Value ; 11. The Internet for Distribution ; 12. E-Marketing Communication: Owned Media ; 13. E-Marketing Communication: Paid Media ; 14. E-Marketing Communication: Earned Media ; 15. Customer Relationship Management
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