A STUDY ON DETERMINANTS OF EMPLOYEE RETENTION IN DHL ASIA PACIFIC SHARED SERVICES CENTER SDN BHD, PETALING JAYA / LIM SIEW LENG.
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TextPublication details: Kuala Lumpur : Asia Pacific University, 2019Description: 84 pages : illustrations ; 30 cmSubject(s): Employee retentionLOC classification: PG-23-0123Dissertation note: A project submitted in partial fulfillment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Human Resource Management (UC3F1805HRM). Summary: Abstract: No matter how successful an organization is, if the organization are not able to retain their employee, them it might impact the organization negatively most of the time. The objective of this study is to identify the relationships among the factors, which is supportive work environment, job satisfaction, organizational trust, and teamwork, and its impact on employee retention. Based on preceding researches, the other researchers concluded that there is a significant relationship between those variables and employee retention. The primary data of this study is collected by emailing the google form link to DHL APSSC's employees, a total sample of 105 employees was collected. The research targeted respondent among employees in DHL APSSC so that researcher will able to provide specific research on the topic of determinants of employee retention. Overall, all the variables resulted coefficient ranging from >0.6 to 0.85 which indicated moderate to high strength of association. Besides, the analysis of the major findings, implications of the research, and limitations for the study and proposals for future research are deliberate at the end of this study.
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Reference
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APU Library Reference Collection | Undergraduate Theses | PG-23-0123 (Browse shelf (Opens below)) | 1 | Not for loan | 00017727 |
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A project submitted in partial fulfillment of the requirements of Asia Pacific University of Technology and Innovation for the degree of B.A. (Hons) in Human Resource Management (UC3F1805HRM).
Abstract: No matter how successful an organization is, if the organization are not able to retain their employee, them it might impact the organization negatively most of the time. The objective of this study is to identify the relationships among the factors, which is supportive work environment, job satisfaction, organizational trust, and teamwork, and its impact on employee retention. Based on preceding researches, the other researchers concluded that there is a significant relationship between those variables and employee retention. The primary data of this study is collected by emailing the google form link to DHL APSSC's employees, a total sample of 105 employees was collected. The research targeted respondent among employees in DHL APSSC so that researcher will able to provide specific research on the topic of determinants of employee retention. Overall, all the variables resulted coefficient ranging from >0.6 to 0.85 which indicated moderate to high strength of association. Besides, the analysis of the major findings, implications of the research, and limitations for the study and proposals for future research are deliberate at the end of this study.
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